Shipping policy

Shipping Methods & Delivery Times

  • Standard UK Delivery: 3-5 business days
  • Express UK Delivery: 1-2 business days
  • International Shipping: 7-14 business days (selected countries)

Shipping Costs

  • Free standard shipping on orders over £75
  • Standard delivery: From £3.99, calculated at checkout
  • Express delivery: £9.95

Order Processing 

Orders are typically processed within 1-2 business days (Monday-Friday, excluding bank holidays). You will receive an email confirmation with tracking information once your order has been dispatched.

Delivery times are estimated from the date of dispatch.

Delivery Locations 

We currently ship throughout the UK. International shipping is available to select European countries.

Special Considerations

  • Large appliances may require special delivery arrangements
  • Fragile items including glass products and beverages are carefully packaged with protective materials
  • Signature may be required for high-value items

Delayed or Missing Orders

 If your order has not arrived within the expected delivery timeframe, please contact us and we’ll be happy to assist.

Questions?

Contact us at support@elagili.co.uk for shipping inquiries.